Local telephone service is the foundation of any communications solution. Local Telephone Service connects your business to the Public Switched Telephone Network (PSTN) which Ma Bell established long ago. Today, local business service includes cell phones and the right plan to become even more productive.
Universal Telecommunications has partnered with leading service providers to offer your business the most competitive rates for local service and mobility today. Our carriers also offer the latest technologies for telephony including VoIP, SIP trunks, Dynamic IP T1 and NXT1, and Hosted Voice Solutions.
POTS (Plain Old Telephone Service) is for businesses that use a PBX, Key System, computer modem, fax machine, or any analog telephone device. Local lines and trunks come with full functionality and enhanced calling features such as Caller ID, Call Forwarding, Three-Way Calling, Voice Mail and much more.
Traditional analog POTS service is still necessary for alarm lines and other analog devices, like credit card machines. For Disaster Recovery, POTS lines can be the last line of defense for dial tone. Because POTS lines work off the batteries in the Central Office, they are more likely to survive a wide scale power outage. POTS lines also carry the signal for DSL Internet access. So, don’t overlook POTS in your Telecommunications plan.
ISDN PRI provides clear digital voice and data capabilities on a single T1 facility. A PRI T1 is made up of 23 “B” Channels which handle calls and 1 “D” Channel which handles the call set up and tear down for the whole T1. ISDN PRI includes intelligent call handling and Caller ID functionality, making it ideal for companies with an ISDN PRI enabled PBX.
Traditionally, ISDN PRI service has been the choice of businesses with large call volumes for sales, marketing or customer service. As the cost of PBX phone systems came down, ISDN PRI became available for smaller enterprises who wanted the features like Direct Inbound Dialing (DID), and flexibility that PRI service affords.