What does VoIP mean to you? Before we can begin to craft a “VoIP” solution for your business, we first have to make sure that we are talking about the same thing! For some VoIP just means sending a voice call across the Internet. For others it could mean integrating their voice and data network with the ability to make 4-digit calls across the enterprise, click to dial from the LDAP database and have all voice mails converted to a .WAV file and sent to each users email. Whew! That’s two completely different ideas of the same word – VoIP!
The promise of Internet Protocol is the ability to simplify your network by running voice and data on the same circuit. That should save you money and time in managing the network. With voice and data are on the same network, you have the ability to add applications that can make your business more productive. IP creates options for rerouting calls and becomes part of your Disaster Recovery Plan.
How can your business move to a converged IP network for voice and data? Here are a few solutions that you can consider.
Dynamic Voice & Data T1 / NXT1 allows you to combine voice, data and Internet service onto one high-speed IP access line. With 24 channels available per T1, you have all the Internet bandwidth available when the phone is not in use. Voice calls use bandwidth and are prioritized when the phone is in use. Because the calls and Internet access are dynamically allocated, your business can get the full benefit of the T1 circuit at all times.
Session Initiation Protocol (SIP) Trunks are connected to an IP-PBX to communicate with the PSTN. The benefits of SIP Trunking include potential cost savings by reducing the number of physical trunks to the phone company and increased efficiency on your Wide Area Network connections. Some carriers provide “Trunk Pooling” across your enterprise which means all of your locations can share a determined number of SIP trunks. Trunk pooling eliminates the situation where one location has lines busy and another site has lines available.
A SIP trunk is connected to an IP network (either the Internet or a private MPLS network) and uses bandwidth from the IP connection to provide local and long distance service. Instead of having a PRI/T1 for voice only, which may never be fully utilized, you could have an IP connection to the SIP Carrier for Internet, MPLS, Local, Long Distance and Toll Free service. The SIP trunk could use as little as 25 Kbps of bandwidth to deliver a voice call.
Whether you actually DO it or not, you must investigate the potential benefits to your company and the potential damage to your business of NOT converging your voice and data in the near future. It costs you nothing to have Universal Telecommunications, Inc. come in and help you with this analysis.
As you look at the possibilities, wouldn’t you want to see options? Because we represent best-of-breed carriers in the IP world, we bring you options to choose from. Remember, if you call your Account Executive at carrier X, you will get a carrier X “solution”. If you call Universal Telecommunications, Inc., you will get options to choose from to create the best SOLUTION for your business.